SHIPPING & RETURNS
RETURNS:
All Items can be returned within 10 days of purchase. Revise the Label offers a store credit for a returned product. If you wish to receive a refund you must email revisethelabel@gmail.com.
If you wish to return for a store credit you can follow our returns portal here:
CLICK THROUGH TO RETURNS PORTAL
AUSTRALIA
FREE STANDARD SHIPPING when you spend over $75!
Orders under $75 are a flat rate charge of $8 for standard shipping.
Delivery time
We use Australia Post Express & Standard depending on which option you choose. Express is next business day delivery within the express post network (Australian capital cities and major metro areas - Perth CBD only). Australia Post do allow for Express parcels to arrive within 1-3 business days in the event there are unforeseeable delays. Regional areas outside the express post network may be 2-5 business days.
Standard Post is a NO SIGNATURE delivery service.
Tracking your order
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with Australia Post.
If you are not home at the time of delivery, for your convenience, your parcel will be left in a secure place if deemed safe to do so by the delivery driver. If they feel it is not safe to leave, or the parcel is too large, you will be left a card and your parcel will be taken to your local Australia Post.
NEW ZEALAND
FREE EXPRESS SHIPPING when you spend over $150!
Orders under $150 are a flat rate charge of $15 for express shipping
Delivery time
All New Zealand & International orders are sent standard with DHL and should be received within 1-5 business days.
Tracking your order
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with DHL.
INTERNATIONAL
International orders are charged at rate charge of $15 for express shipping.
Once your order is packed and leaves our warehouse you will receive an email with a tracking number to track your parcel with our chosen provider.
IMPORT LIABILITIES AND TAXES
Please note REVISE THE LABEL does not cover import liabilities that may be applied by the government of the destination country. REVISE THE LABEL will not accept any responsibility for customs delays, duties or taxes that may apply in the destination country. Under no circumstance will REVISE THE LABEL accept any orders back due to rejection of customs charges.
REVISE THE LABEL is not responsible if customers are not notified by their country’s postal authority that items are awaiting payment of customs duties and taxes.
Shipping charges are non refundable.